01. About
System Administrator with 4+ years of experience managing enterprise IT infrastructure, cloud systems, and network security. I specialize in Windows Server, Office 365, Veeam Backup, and ERP implementation (Odoo).
I have a proven track record in optimizing IT operations, reducing downtime by 30%, and leading cross-functional teams. My technical approach combines robust reliability with modern cloud efficiency.
Born on April 27, 1997, I hold a Bachelor's degree in ICT and multiple industry certifications including MCSA 2016 and Google Cloud Associate Cloud Engineer.
02. Experience
System Administrator · Gulf Consultant
Managing Active Directory for 300+ users, streamlining group policies. Administering Office 365 environment, implementing Veeam Backup strategies (99.9% recovery success), and configuring Cisco VLANs and FortiGate Firewalls.
- Office 365
- Veeam
- FortiGate
- Active Directory
IT Team Leader · LGA Group
Led Odoo ERP implementation, automating HR and inventory workflows. Streamlined 3CX Call Center configurations. Migrated 150+ users to Gmail Workspace, reducing downtime by 30%. Managed NAS/SAN storage (50+ TB).
- Odoo ERP
- 3CX
- Gmail Workspace
- NAS/SAN
Team Leader, Technical Support · DSC Consultants
Supervised a 3-member team, resolving 95% of 500+ monthly tickets within SLA. Deployed Acronis Backup solutions and managed CCTV IP camera networks, reducing surveillance downtime by 45%.
IT Help Desk Specialist · MAM Engineering
Automated PC deployment for 100+ new hires using standardized imaging tools, cutting setup time by 50%. Resolved 200+ monthly user issues via remote support.
03. Skills & Certs
Technical Expertise
Systems & Servers
Cloud & Tools
Networking
Certifications
- MCSA 2016
- Google Cloud Associate Cloud Engineer
- CCNA (Cisco Certified Network Associate)
- FortiGate NSE 4
- Google IT Support
Languages
Arabic
Native
English
C1 Advanced
Education
B.Sc. Information Communication Technology
Faculty of Engineering, Ebla University, Syria · 2021
04. Projects
IT Infrastructure Deployment – Avitane Clinic
Designed and implemented complete network infrastructure, configured security policies, and deployed CCTV.
Sophos Firewall Redesign & High Availability – Instabug
Optimized Sophos firewall environment, implemented HA, and enhanced segmentation.
POS System Deployment (Odoo) – Multi-Store (UAE)
Deployed and configured Odoo POS on VPS, performance tuning, and centralized management.
Network & System Design – Corporate Building Project
Designed full network architecture, cabling, switching, and IP schema.
Backup & Storage Solution – Eldwalia Contracting
Centralized backup solution, storage redundancy, and disaster recovery readiness.
Website Development & VPS Hosting
Built company website, configured VPS (Linux + Nginx), managed domain/DNS.
cPanel & WHM Deployment
Installed/configured cPanel/WHM, email services, SSL, and domains.
Microsoft 365 (O365) & Exchange Online Setup
Deployed M365 environment, Exchange Online, SharePoint, and security policies.
05. Contact
Get In Touch
I'm currently based in Cairo and open to new opportunities in System Administration and IT Infrastructure.
Say Hello